(4.7 / 5)15+ Ratings

Metlife Reviews

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Overall Rating

4.7
15 Reviews
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About Metlife

MetLife.com is the official website of MetLife, a global financial services company that provides insurance, annuities, employee benefits, and asset management. The website offers a range of services and information, including product details, customer support, and corporate profiles. It serves as a central hub for MetLife's global operations, providing resources and solutions for individuals, families, corporations, and governments.

Metlife Pros & Cons

Pros of MetLife:

  • Extra Benefits: Offers additional benefits such as financial planning and grief counseling.
  • No Medical Exam Policies: Provides no-exam policies for certain customers, including a guaranteed acceptance whole life policy.
  • High Customer Satisfaction: Above-average customer satisfaction scores in J.D. Power studies.
  • Wide Range of Products: Offers a variety of life, health, dental, vision, and pet insurance products, as well as financial services like Health Savings Accounts (HSAs) and employer-sponsored retirement plans.
  • Stable Financial Strength: A+ rating of financial strength from A.M. Best, indicating stability and reliability.

Cons of MetLife:

  • Limited Coverage Options: Only offers group life, health, and pet insurance through employers, with limited individual policy options.
  • Customer Service Issues: Some customers have reported poor communication and difficulty with the claims process, leading to frustration and negative experiences.
  • Limited Online Resources: The company's online offerings and resources are limited, making it hard for first-time customers to make informed decisions.
  • Splitting of Life Insurance Division: The life insurance division is set to split off from the parent company, which may affect new or existing customers.

Additional Notes:

  • MetLife no longer offers auto or home insurance, which are now provided by Farmers Insurance.
  • The company has faced criticism for its handling of claims, with some customers feeling that the process is intentionally made difficult to avoid paying claims.

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Metlife Customer Reviews (15)

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Metlife Customer’s Q&A

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Metlife Features and Benefits

MetLife offers a wide range of employee benefits designed to enhance financial security, health, and well-being. Key features include:

  • Group Accident and Health Insurance: Provides flexible solutions to help employees in the event of an accident or critical illness.
  • Auto and Home Group Insurance Program: Helps employees be financially prepared for unexpected events.
  • Group Legal Services: Offers expert legal assistance at a reasonable cost, providing peace of mind during important life moments.
  • Group Dental Insurance: Delivers comprehensive coverage for dental services with access to a powerful provider network and meaningful discounts.
  • Group Disability Insurance: Protects employees' income with solutions that minimize administrative work.
  • Group Life Insurance: Ensures employees can protect their families' future with essential planning and support resources.
  • Group Vision Insurance: Encourages necessary care and protects employees from excessive out-of-pocket costs with industry-leading standard features.
  • Globally-Mobile Solutions: Provides a comprehensive suite of benefits for globally-mobile employees, including personalized medical services delivered locally.
  • Small Business Solutions: Offers products and services tailored to the unique needs of businesses with 2-99 employees.
  • Other Benefit Products: Includes executive benefits, pet insurance, and health savings & spending accounts.

These benefits aim to improve financial security, health, and well-being for employees, contributing to overall job satisfaction and productivity.

Metlife Pricing

MetLife offers various insurance plans with different pricing structures. For dental insurance, the PPO plans provide flexibility and value, covering preventive care, basic procedures, and major services. The cost savings can be significant, with negotiated fees offering 35-50% off dentist list prices.

Legal plans are available at an average monthly rate of $25, providing affordable access to legal services. The average hourly rate for attorneys is around $391, making these plans a cost-effective option.

For auto and home insurance, pricing depends on factors such as coverage options, location, and individual circumstances. Life insurance premiums vary based on the type of policy, coverage amount, and the insured's age and health.

Disability insurance and vision insurance also have variable pricing based on the specific plan and coverage level chosen.

For more detailed pricing information, it is recommended to visit MetLife's official website or contact their customer service.

Payment Method

MetLife offers several payment methods for convenience:

  • Direct Debit from Credit/Debit Card: Authorize MetLife to automatically withdraw premiums from your credit or debit card.
  • Direct Debit from Bank Account (ACH): Set up automatic withdrawals from your bank account.
  • E-Payment via myMetLife Website: Make payments online through the myMetLife portal.
  • Wire Transfer: Transfer funds directly from your bank.
  • Traditional Payment Methods: Pay at MetLife offices using bank checks, credit or debit cards, or by filling out a direct debit authorization form.
  • Fawry Services for E-Payments: Utilize Fawry services for electronic payments.

These options provide flexibility and ease for managing premium payments.

Metlife FAQs

FAQ

Metlife Alternatives

Top 10 metlife.com alternatives:

  1. MassMutual - Offers a variety of life insurance policies.
  2. Prudential Financial - Known for its comprehensive insurance services.
  3. Northwestern Mutual - Provides financial planning and insurance.
  4. New York Life - Specializes in life insurance and financial products.
  5. AIG - Offers a wide range of insurance and financial services.
  6. State Farm - Known for its customer service and insurance options.
  7. Guardian - Provides life, disability, and dental insurance.
  8. Pacific Life - Offers life insurance and retirement solutions.
  9. Usaa - Caters to military members and their families.
  10. Lincoln National - Provides life insurance and retirement plans.
FAQ

How To Open A Metlife Account?

To open an account on metlife.com, follow these steps:

  1. Visit the MetLife website and navigate to the login page.
  2. Click on "Register Now" for first-time users.
  3. Provide the required personal information, including name, date of birth, and contact details.
  4. Create a username and password for your account.
  5. Verify your identity through the provided methods.
  6. Complete the registration process by following the on-screen instructions.

For further assistance, contact MetLife's customer service.

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